Jeff K from on 8/15/2013 for an auto service of their and their testimonial is:
"What a breath of fresh air!!! I found a great local service place I will always go to... Before finding Airport Automotive, I always went to the Toyota dealership for service with miserable experiences... My 90,000 mile service was due, and so I set up an appointment with the Toyota dealership for my 90K tuneup, of which I went in, and immediately was bombarded with ""trying to get the sale of the service"", with scare tactics and ""gotta do it now"" tactics, without ever lifting the hood... I told them to give me my keys back, got in my car, and drove off... It was the last straw... OK, so I have to mention some of my experiences at the Toyota Dealership... 1) An oil change - forgot to put the cap back on - going down academy, burning oil from my engine - pulled over, lifted my hood, only to see oil had splattered everywhere because the cap was gone... Also noted the engine cover was missing all but one nut to hold it on (Toyota didn't own up to it), but gave me a complimentary total car clean... 2) I took my car in for a ""total car clean"", of which they held my car all day, and upon picking it up, it was not very clean... It was like a carwash and sprayed my interior with some kind of sweet smelling spray... I put my hand between the seat cushions only to see they didn't get any of the dirt that was there... I drove home only to find out all my floor mats were missing... I drove back to the dealership to see them laying outside.... 3) Upon getting a followup call from them on my service, I told them about it and said I will be going elsewhere for all my service needs, and that is when they laid on scare tactics of Toyota being a foreign car, and that I will not get correct service from a local service company, and in the long run will do more damage... So, I stayed on... My next oil change, they did the tire rotate and balance, but didn't do the balance (I was going down I-25 - on my way to Denver, and my car was shaking uncontrollable)... had to pull over, go to nearby tire shop to have them balance it... 4)"